December 10th, 2013 by Jessica Burnette-Lemon
In this interview with CW Executive Editor Natasha Nicholson, John Smythe of Engage for Change shares some of the ideas about unlocking the potential of employee engagement from his new book, The Velvet Revolution at Work: The Rise of Employee Engagement, the Fall of Command and Control. For one thing, he says, real engagement takes leaders who are willing to go from being “gods” to “guides,” to “liberate the good ideas of their people” and involve them in making important decisions about the business.
You can hear more from Smythe and other engagement experts at the upcoming IABC Employee Engagement Conference, happening 9-10 January in Denver, Colorado.
Podcast: Download (Duration: 11:08 — 10.2MB)
December 5th, 2013 by Caroline Cornell
In his interview with CW Executive Editor Natasha Nicholson, Gregg Lederman, New York Times best-selling author of Engaged! Outbehave Your Competition to Create Customers for Life, shares the benefits of an engaged workforce that understands, delivers and lives by the organization’s brand. Lederman also explains what a “living brand system” is and how organizations can achieve it.
Want to gain more employee engagement tips from Gregg Lederman? Catch him at the Executive Leadership Summit happening 6 February 2014 in New Orleans, Louisiana, and at the 2014 World Conference in Toronto.
Podcast: Download (Duration: 18:09 — 16.6MB)
November 20th, 2013 by Amanda Aiello
Ruth Kinzey, a reputation strategist and founder and president of The Kinzey Company, discusses the role stakeholders can play in shaping an organization’s reputation during a crisis. She also offers tips for communicating with stakeholders during and after a crisis.
Podcast: Download (Duration: 16:03 — 14.7MB)